N.J.’s COVID vaccine appointment call center goes live Monday

Posted Jan 24, 2021

A toll-free phone line will go live Monday to help people who who don’t have a computer make an appointment for a coronavirus vaccine.

The call center’s number, 855-568-0545, says in a Sunday recording that live agents will be taking calls starting the week of Jan. 25.

North Jersey.com reported the call center was launching Monday at 8 a.m., staffed with 250 agents.

State Health Commissioner Judy Persichilli announced the call center last week for residents unable to use the online registry.

The call center will have, “an interactive voice response platform in both English and Spanish that provides key information to New Jersey residents on how to register (for a vaccine) as well as how to schedule vaccination appointments as people become eligible,” the commissioner said.

The call center augments the online vaccine registry, which launched earlier this month. When an online user is eligible, they receive an email from the state with a link to choose a vaccination location and set an appointment.

The state Health Department cautioned that vaccine appointments are limited due to supply limitations.

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published this page in News and Politics 2021-01-25 03:39:00 -0800